{"id":111880,"date":"2022-04-21T22:06:28","date_gmt":"2022-04-22T02:06:28","guid":{"rendered":"https:\/\/www.thevalleyledger.com\/?p=111880"},"modified":"2022-04-21T22:07:24","modified_gmt":"2022-04-22T02:07:24","slug":"service-electric-cable-tv-streamlines-operations-with-nrby-inc-location-intelligence-platform","status":"publish","type":"post","link":"https:\/\/www.thevalleyledger.com\/?p=111880","title":{"rendered":"Service Electric Cable TV Streamlines Operations with Nrby, Inc. Location Intelligence Platform"},"content":{"rendered":"<p><strong>SmartPin\u2122 technology, Nrby VU\u2122 deliver real-time visibility into status of plant assets<\/strong><\/p>\n<p><strong>Manchester, NH and Bethlehem, PA; Apr. 21, 2022 \u2013<\/strong>\u00a0<a href=\"https:\/\/nrby.com\/\">Nrby, Inc.<\/a> a leader in dynamic location intelligence for service provider operations, and <a href=\"http:\/\/www.sectv.com\/\">Service Electric Cable TV &amp; Communications<\/a> today announced that the Nrby <a href=\"https:\/\/nrby.com\/capabilities\/\">location intelligence platform<\/a> has been deployed in Service Electric systems in eastern Pennsylvania and western New Jersey.<\/p>\n<p>Service Electric is using Nrby\u2019s <a href=\"https:\/\/nrby.com\/nrby-vu\/\">Nrby VU<\/a>\u2122 business intelligence tools and app-based <a href=\"https:\/\/nrby.com\/anatomy-of-a-smartpin-white-bg2x\/\">SmartPin\u2122<\/a> geolocation technology to address two key needs: Gaining visibility into status and performance of plant assets so failures or impairments are addressed automatically; and replacing cumbersome paper-based workflows with digital processes for real-time access to network information and status, enabling Service Electric to keep up with growth.<\/p>\n<p>Nrby gives operations teams automated, <a href=\"https:\/\/nrby.com\/why-its-time-for-service-providers-to-digitalize-field-operations\/\">360-degree view<\/a><u>s<\/u> of maintenance activities from planning to execution to completion, reducing operating costs and increasing recurring revenue and customer satisfaction. Nrby helps <a href=\"https:\/\/nrby.com\/service-providers\/\">clients<\/a> shift field service, operations, and customer service teams from reactive to proactive, significantly improving financial, efficiency and customer satisfaction metrics. The average client sees Nrby pay for itself within the first quarter of implementation.<\/p>\n<p>\u201cOptimizing broadband connectivity is a must in today\u2019s communications environment,\u201d said Chris Kelly, Manager, Engineering and Customer Products for Service Electric Cable TV &amp; Communications. \u201cNrby\u2019s SmartPin technology and management platform are enabling us to keep our fingers on the pulse of our systems, so that we can ensure that every subscriber has access to the best broadband available.\u201d<\/p>\n<p>Nrby Vice President of Business Development Paul Palermo says Service Electric Cable TV &amp; Communications\u2019 workflow transformation is a perfect case study for how effectively-deployed innovation touches subscribers as much as it does the bottom line. \u201cService Electric is transforming its operational workflows by simplifying processes while collecting rich, real-time insights on device and network conditions,\u201d Palermo says. \u201cThey\u2019re solving problems for subscribers before they even happen, which directly translates into satisfaction and retention.\u201d<\/p>\n<p>Nrby will be exhibiting at the Broadband Communications Association of Pennsylvania (BCAP) <a href=\"about:blank\">Cable Academy<\/a> April 27-28 in Lancaster, PA.<\/p>\n<p><strong>About Service Electric Cable TV and Communications<\/strong><\/p>\n<p>In 1948, John Walson ran a cable to connect his appliance store in Mahanoy City, PA to an antenna tower on top of a nearby mountain, eventually connecting homes in the community. As a result, the cable television industry was started in America. This model was copied throughout the country in areas where TV reception was difficult or impossible. Service Electric is also the birthplace of Home Box Office (HBO), launching the country\u2019s first premium subscription service in the Wilkes-Barre market in 1972. Mr. Walson was guided by one fundamental principle;\u00a0 people wanted quality access to television and his duty was to provide it. Still family owned, Service Electric continues to build its positive reputation in the community and the cable industry, offering a variety of Internet, TV, telephone and telecommunication services. www.sectv.com<\/p>\n<p><strong>About Nrby, Inc.<\/strong><\/p>\n<p>Nrby, Inc. has created a dynamic location intelligence platform that makes untapped location data instantly actionable. By streamlining the\u00a0process of capturing, visualizing, and sharing location-specific information, Nrby empowers organizations to see more, expand\u00a0efficiency, and quickly make location-intelligent decisions \u2014 fundamentally reinventing how mobile work gets done.\u00a0More at <a href=\"http:\/\/www.nrby.com\/\">www.nrby.com<\/a>.<\/p>\n<p>Information provided to TVL by:<br \/>\nService Electric Cable TV &amp; Communications<br \/>\nJim Macdonald<br \/>\n<a href=\"https:\/\/www.sectv.com\/\">https:\/\/www.sectv.com\/<\/a><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SmartPin\u2122 technology, Nrby VU\u2122 deliver real-time visibility into status of plant assets Manchester, NH and Bethlehem, PA; Apr. 21, 2022 \u2013\u00a0Nrby, Inc. a leader in dynamic location intelligence for service &hellip; <a href=\"https:\/\/www.thevalleyledger.com\/?p=111880\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Service Electric Cable TV Streamlines Operations with Nrby, Inc. Location Intelligence Platform<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":111262,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[69,482],"tags":[],"class_list":["post-111880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-the-valley","category-press-release-2"],"jetpack_publicize_connections":[],"acf":[],"jetpack_featured_media_url":"https:\/\/www.thevalleyledger.com\/wp-content\/uploads\/2022\/03\/sectv.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/posts\/111880"}],"collection":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=111880"}],"version-history":[{"count":0,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/posts\/111880\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/media\/111262"}],"wp:attachment":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=111880"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=111880"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=111880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}