{"id":145416,"date":"2025-10-06T21:52:14","date_gmt":"2025-10-07T01:52:14","guid":{"rendered":"https:\/\/www.thevalleyledger.com\/?p=145416"},"modified":"2025-10-06T21:52:14","modified_gmt":"2025-10-07T01:52:14","slug":"service-electric-selects-incognito-software-systems-and-general-datatech-to-deliver-next-generation-docsis-provisioning-solution","status":"publish","type":"post","link":"https:\/\/www.thevalleyledger.com\/?p=145416","title":{"rendered":"Service Electric Selects Incognito Software Systems and General Datatech to Deliver Next-Generation DOCSIS Provisioning Solution"},"content":{"rendered":"

Service Electric Selects Incognito Software Systems and General Datatech to Deliver Next-Generation DOCSIS Provisioning Solution<\/strong><\/p>\n

Bethlehem, PA \u2013 <\/strong>\u00a0Service Electric Cable TV<\/a> (SECTV), the nation\u2019s first cable television company and a leading provider of broadband internet in eastern Pennsylvania and western New Jersey, has partnered with Incognito Software Systems<\/a> and General Datatech<\/a> (GDT)<\/a> to implement Incognito\u2019s industry-leading DOCSIS provisioning solution.<\/p>\n

\u201cAs technology continues to evolve, it was critical for us to replace our legacy DOCSIS provisioning platform with a proven, future-ready solution,\u201d said John M. Walson, President of SECTV. \u201cIncognito stood out as the clear choice thanks to their leadership in this space, extensive experience, and responsive North American-based support.\u201d<\/p>\n

Through this deployment, SECTV is now leveraging Incognito\u2019s Broadband Command Center<\/strong><\/a>, a carrier-grade platform designed to support end-to-end device provisioning and management. The solution enhances service reliability and security, accelerates the rollout of multi-play services, streamlines operations, and improves the subscriber experience by enabling automatic, accurate configuration of devices across all vendors, firmware versions, and DOCSIS standards.<\/p>\n

\u201cWe are proud to support SECTV\u2019s drive for broadband innovation with proven solutions that simplify provisioning and accelerate service delivery,\u201d said Gary Knee, CEO of Incognito. \u201cThis partnership reflects our commitment to helping service providers deliver reliable connectivity and outstanding experiences to their customers.\u201d<\/p>\n

In addition to DOCSIS provisioning, SECTV will utilize Incognito\u2019s Service Activation Center<\/strong><\/a> (SAC)<\/strong><\/a> to support its new fiber network. SAC provides a unified, automated approach to service provisioning and activation, enabling SECTV to roll out new services quickly, reduce IT costs, and continue delivering the reliable, customer-focused connectivity that has defined the company for more than 75 years.<\/p>\n

\u201cPartnering with Incognito and GDT ensures that our customers will benefit from best-in-class broadband technology and a superior service experience,\u201d added Walson. \u201cThis investment is part of our ongoing commitment to deliver the highest-quality connectivity to the communities we serve.\u201d<\/p>\n

Visit Incognito at SCTE TechExpo 2025<\/a>, booth H1035, to see these solutions in action and learn more about how Incognito can help drive operational value for your company. Request a<\/a> meeting today<\/a>.<\/p>\n

About Service Electric<\/strong><\/p>\n

Founded in 1948 by John Walson, Service Electric is recognized as the nation\u2019s first cable television company. Still family-owned and operated, SECTV provides high-speed internet, telephone, and cable TV services to communities across eastern Pennsylvania and western New Jersey. For more than 75 years, Service Electric has combined technological innovation with a deep commitment to customer service and community support, helping to keep families, businesses, and neighborhoods connected. www.sectv.com<\/a><\/p>\n

About Incognito Software Systems Inc.<\/strong><\/p>\n

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies, while delivering a great customer experience. Incognito Software Systems is a Lumine Group company (TSXV: LMN). Visit www.incognito.com<\/a> or follow on LinkedIn<\/a> and X (Twitter)<\/a>.<\/p>\n

About GDT<\/strong><\/p>\n

GDT<\/a> is an award-winning, $1.4 billion IT solutions provider with a 30-year heritage and a global workforce, including its Technology Center in Bangalore. The company takes a people-first approach to solving complex problems, achieving meaningful outcomes, and driving strategic change. GDT maintains over 450 certifications with the world\u2019s best-known technology providers.<\/p>\n

Information provided to TVL by:
\nJim Macdonald<\/p>\n","protected":false},"excerpt":{"rendered":"

Service Electric Selects Incognito Software Systems and General Datatech to Deliver Next-Generation DOCSIS Provisioning Solution Bethlehem, PA \u2013 \u00a0Service Electric Cable TV (SECTV), the nation\u2019s first cable television company and … Continue reading Service Electric Selects Incognito Software Systems and General Datatech to Deliver Next-Generation DOCSIS Provisioning Solution<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":145417,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[69,482],"tags":[],"class_list":["post-145416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-the-valley","category-press-release-2"],"jetpack_publicize_connections":[],"acf":[],"jetpack_featured_media_url":"https:\/\/www.thevalleyledger.com\/wp-content\/uploads\/2025\/10\/sectv.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/posts\/145416"}],"collection":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=145416"}],"version-history":[{"count":0,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/posts\/145416\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=\/wp\/v2\/media\/145417"}],"wp:attachment":[{"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=145416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=145416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thevalleyledger.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=145416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}